PRIVACY AND COOKIE POLICY

 

PRIVACY and COOKIE POLICY

 

This Privacy Policy sets out how Buoyancy Coaching, collect, store and use information about you when you use or interact with our website www.buoyacycoaching.com or www.Buoyancycoaching.co.uk and where we otherwise obtain or collect information about you. This Privacy Policy is effective from April 01, 2019.

 

When do we collect information?

  • When you submit your details via the Contact Me form, The Monthly Newsletter or the Book Your Call form on the Buoyancy coaching website.

  • During a phone call enquiry

  • Once you email me

 

What we collect:

I may collect the following information:

  • Contact information including email address and phone numbers

  • Information relevant to our coaching relation

  • Other information relevant to your or my enquiry

 

How we use your information

For administrative and business purposes (particularly to contact you when you place a message on the website), to improve our business and website, to fulfil our contractual obligations, to advertise our goods and services. I require this information to understand your coaching needs and provide you with the best possible service.

 

How we secure your information

By using appropriate technical and organisational measures such as storing your information on secure servers, encrypting transfers of data to or from our servers using Secure Sockets Layer (SSL) technology, only granting access to your information where necessary. 

How long do we keep hold of the information?

There are certain reasons that we have to keep hold of some of your information. Naturally, we keep your information while you are registered with us so that we are able to provide the service to you.

Tineke Zoet will only store your name and phone number or email address after the coaching relationship has ended for the sole purpose of recording a log book to obtain international coaching credentials in the future or if you signed up, to send you our monthly newsletters.

All other personal data obtained during the client relationship will be deleted from the servers once the relationship has ended.

You can request that we delete your personal information or opt out of the newsletter at any time. You can request access to the personal information we hold about you at any time.

Cookie Policy

We use cookies to improve your experience on our site www.buoyacycoaching.com, and to recommend content that may be of interest to you. You can find out more below about what cookies are, the cookies we use and how to switch them off.

 

You can indicate your acceptance to our use of cookies in accordance with this policy by clicking “OK” in the appropriate place on the banner that appears on www.buoyancycoaching.com. However, please note that if you do not click “OK” but continue to browse the site, you will be deemed to have accepted our use of cookies (and what we use them for) in accordance with this Privacy Policy.

 

What are cookies?

A cookie is a text file containing small amounts of information which is downloaded to your device when you access a website. The text file is then sent back to our server each time your browser requests a page from the server. This enables us to operate the site more effectively and load the site so that it reflects your personal preferences, based on your previous browsing on www.buoyancycoaching.com as well as keywords we may be able to gather from URLs of other web pages from which you accessed www.buoyancycoaching.com

 

How do I turn cookies off?

If you do not wish us to install cookies or you don’t agree with how we use these cookies, you can change the settings on your internet browser to reject them. For more information please consult the “Help” section of your browser or visit www.aboutcookies.org. Please note that if you do set your browser to reject cookies, you may not be able to use all of the features on our site.

 

What information do we collect if you sign up for our monthly newsletter?

If you want to sign up to receive our newsletter, we will collect personal information from you as is necessary for the newsletter service, namely your email address.

If at any time you would like to unsubscribe from receiving future emails, you can email me at info@buoyancycoaching.com and I will promptly remove you from ALL correspondence.

Email

When you send an email to the email address displayed on our website, we collect your email address and any other information you provide in that email (such as your name, telephone number or personal information relevant to our coaching relationship).

Contact form

When you contact us using our contact form, we collect name, email address, IP address. We also collect any other information you provide to us when you complete the contact form, including any optional information.

If you do not provide the mandatory information required by our contact form, you will not be able to submit the contact form and we will not receive your enquiry.

 

What about personal information relating to minors?

Protecting the online privacy of children is especially important to us. If you are under 18 years old, please do not provide us with your name, contact details or any other information about yourself.

 

Third-party disclosure

We do not sell, trade, or transfer your Personally Identifiable Information to outside parties.

 

Talk to us

If you have any queries, comments or complaints regarding this Privacy Policy, just get in touch. You can contact us through the Contact section of www.buoyancycoaching.com or write to us at the address set out above or at the following email address  info@buoyancycoaching.com